Sending a sales quote is one thing. Getting a response is another. You might spend hours preparing a detailed quote, checking your prices, and making sure everything looks good, only to hear nothing from the customer afterward.
That silence can be frustrating, especially when the customer seemed interested at first. Still, a delayed response doesn’t always mean they’ve lost interest. They might be comparing prices, waiting for approval, or simply dealing with other priorities.
A thoughtful follow-up email can help you reconnect without sounding impatient. The trick is to keep your message friendly, give the customer a good reason to respond, and make the next step feel easy.
Sample Follow-Up Emails for Sales Quote
A good follow-up email should fit the situation and the relationship you have with your customer. These 20 examples cover everything from a gentle first reminder to a final check-in after several unanswered messages.
1. Simple Follow-Up Email After Sending a Sales Quote
Subject: Following Up on Your Sales Quote
Hi Michael,
I hope you’re having a great week.
I wanted to follow up on the sales quote I sent over on Monday for the office furniture package.
Have you had a chance to look through the pricing and product details? I’d be happy to explain anything that needs clarification or discuss adjustments that might better suit your needs.
The quote includes the desks, chairs, and storage units you requested, along with delivery and installation.
Please let me know your thoughts whenever you get a chance. I’d love to help you move forward with the purchase.
Best regards,
Daniel
2. Friendly Follow-Up Email After Three Days
Subject: Checking In About Your Quote
Hi Sarah,
Hope your week is going smoothly.
It’s been a few days since I shared the quote for your company’s new website, so I thought I’d check in.
I know you’ve probably had plenty of things to handle, and I don’t want the proposal to get buried in your inbox.
If you’ve reviewed it, I’d love to hear what you think. And if you’re still considering your options, that’s perfectly fine too.
I’m happy to walk you through the pricing or answer any questions about the project timeline.
Looking forward to hearing from you.
Best,
Kevin
3. Professional Follow-Up Email for an Unanswered Quote
Subject: Follow-Up Regarding Quotation Q1045
Dear Mr. Anderson,
I hope this message finds you well.
I’m writing to follow up on quotation Q1045, which was submitted last Thursday for the supply of office equipment.
The quotation includes the requested product specifications, quantities, pricing, and delivery arrangements.
Please confirm whether you’ve had an opportunity to review the document and whether any additional information is required.
If there are concerns regarding the proposed terms or specifications, I’d be pleased to discuss them and explore suitable adjustments.
Your feedback will help us determine the appropriate next steps.
Thank you for your time and consideration.
Sincerely,
James Wilson
Sales Executive
4. Follow-Up Email Offering a Discount
Subject: Updated Pricing for Your Equipment Quote
Hi Jennifer,
I wanted to share some good news about the equipment quote I sent last week.
After reviewing your order requirements with our sales manager, we’ve been able to offer a 5% discount on the original package.
The updated price brings your total from $4,800 to $4,560, with the same equipment specifications and delivery arrangements.
I’ve attached the revised quotation so you can see the new breakdown.
If this pricing works better for your budget, I’d be happy to help you finalize the order.
Feel free to reply with any questions. I’d love to hear your thoughts.
Warm regards,
Rebecca
5. Follow-Up Email When the Customer Is Comparing Prices
Subject: Any Questions About Our Quotation?
Hi David,
I hope everything is going well.
During our last conversation, you mentioned that you were reviewing quotes from several suppliers before deciding on the warehouse shelving.
I wanted to check whether there are any details I can help clarify as you compare your options.
Our quotation includes installation, a two-year product warranty, and delivery to your warehouse. These details may be useful when reviewing the total costs.
If another proposal includes a different specification or service package, I’d be happy to explain how our offer compares.
Please let me know if there’s anything you’d like to discuss.
Best wishes,
Andrew
6. Follow-Up Email After a Revised Sales Quote
Subject: Checking In on Your Revised Quotation
Hi Emily,
I hope you’re doing well.
Following our conversation last Tuesday, I updated the quotation to reflect the changes you requested.
The revised proposal now includes 15 office chairs instead of 20, along with the upgraded desk finishes we discussed.
These adjustments bring the total project cost to $6,250.
Have you had an opportunity to review the updated figures? I’d appreciate your feedback, particularly on whether the revised package fits your current requirements.
If everything looks good, I can prepare the order confirmation and coordinate the delivery schedule.
Thanks again for the opportunity.
Kind regards,
Thomas
7. Follow-Up Email Asking About Budget Concerns
Subject: Checking Whether the Quote Fits Your Budget
Hi Rachel,
I wanted to check in about the marketing services quote I shared last week.
I understand that budget plays a big part in deciding which services to move forward with.
If the proposed $3,500 monthly package is higher than you planned, I’m happy to discuss a smaller option.
For example, we could begin with content creation and email marketing, then add the other services when your budget allows.
There’s no pressure to make an immediate decision. I’d simply like to find an arrangement that makes sense for your business.
Let me know what you think.
Best regards,
Olivia
8. Follow-Up Email Highlighting the Value of the Quote
Subject: A Quick Note About Your Cleaning Services Quote
Hi Brian,
I hope you’re having a productive week.
I wanted to follow up on the commercial cleaning quote I sent for your office building.
One detail worth highlighting is that the proposed monthly fee covers cleaning supplies, routine restroom maintenance, and weekly deep cleaning of shared areas.
That means your team won’t need to arrange these services separately.
The quotation also includes an evening cleaning schedule, which should help avoid interruptions during normal office hours.
If you’d like to review the service details or make changes to the cleaning frequency, I’m available to discuss them.
Looking forward to your feedback.
Best,
Matthew
9. Follow-Up Email After a Product Demonstration
Subject: Following Up on Our Product Demo and Quote
Hi Lisa,
Thank you again for joining the software demonstration last Thursday.
It was great discussing how the platform could help your team manage customer inquiries and track sales activity.
I wanted to follow up on the quote I sent after our meeting.
The proposed package includes ten user accounts, initial setup assistance, and staff training.
You mentioned that reporting features were particularly important to your team. If you’d like another look at those features before making a decision, I’d be happy to arrange a shorter session.
Please let me know whether the quote meets your expectations or needs any changes.
Best regards,
Chris
10. Follow-Up Email When the Quote Is Awaiting Approval
Subject: Checking on Approval for Your Quotation
Hi Patricia,
I hope your week is going well.
During our previous conversation, you mentioned that the quotation for the office renovation needed approval from your finance director.
I wanted to check whether there have been any updates on that process.
If your team needs a more detailed cost breakdown, revised payment terms, or additional project information, I’d be happy to provide it.
I understand that internal approvals can take time, so there’s no need to rush.
An update on the expected decision date would help us plan the project schedule and keep the proposed start date available where possible.
Thank you for keeping me informed.
Kind regards,
Steven
11. Follow-Up Email With a Gentle Deadline Reminder
Subject: Your Quotation Is Valid Until June 30
Hi Nicole,
I hope you’re doing well.
I’m following up on the quotation for the conference room equipment package.
As noted in the original proposal, the quoted pricing is valid until June 30.
I wanted to bring this to your attention in case you’re still planning to proceed with the purchase.
If you’re ready to move forward, I can help arrange the order confirmation before the current pricing expires.
However, if you need additional time, please let me know. I can check whether the same rates will remain available after that date.
Thanks for considering our proposal.
Best wishes,
Eric
12. Follow-Up Email After One Week of No Response
Subject: Just Checking In on Last Week’s Quote
Hi Amanda,
I hope you’ve had a good week.
I wanted to touch base about the catering quotation I shared last Friday for your upcoming company event.
I haven’t heard back yet, so I thought I’d check whether you’re still interested in the proposed menu and service package.
If the guest count, event date, or food preferences have changed, I can update the quote to reflect your new plans.
And if you’re still discussing the arrangements with your team, that’s completely understandable.
Even a quick update would be helpful so I know how best to assist you.
Looking forward to hearing from you.
Warm regards,
Michelle
13. Follow-Up Email Offering Flexible Payment Options
Subject: Payment Options for Your Sales Quote
Hi Robert,
I hope everything is going well.
I’m checking in on the quotation for the restaurant kitchen equipment you requested.
Since the package includes several major appliances, I thought it might be helpful to mention our available payment arrangement.
Instead of paying the full $12,000 upfront, you can make a 50% deposit when confirming the order and pay the balance before delivery.
This option keeps the total quoted price unchanged while spreading the payment across two stages.
If you’d like to proceed with this arrangement, I can send an updated invoice showing the payment schedule.
Please feel free to reach out with any questions.
Best regards,
Jason
14. Follow-Up Email Asking for Feedback on the Quote
Subject: I’d Appreciate Your Feedback on Our Quote
Hi Karen,
I hope you’re doing well.
I’m reaching out about the printing services quote I sent earlier this month.
Since I haven’t received your feedback yet, I’d love to know whether the proposal meets your expectations.
Your thoughts on the pricing, paper quality, turnaround time, or delivery options would be especially helpful.
If something doesn’t quite fit your requirements, I’d appreciate the chance to discuss possible changes.
Of course, if you’ve decided to go in another direction, a quick update would also be useful.
Thank you for taking the time to consider the quotation.
Kind regards,
Laura
15. Follow-Up Email With Two Package Options
Subject: Choosing the Right Package for Your Project
Hi Mark,
I wanted to follow up on the two landscaping packages I sent over on Monday.
The standard package covers lawn preparation, planting, and basic irrigation setup for $2,400.
The premium package costs $3,100 and includes decorative stonework and additional planting areas.
Both options can work well for your property, though the better choice depends on how much you want completed during the first stage.
If you’re trying to stay within a tighter budget, the standard package would be a practical starting point.
I’m happy to explain the differences or make adjustments based on your priorities.
Please let me know which option interests you.
Best,
Nathan
16. Follow-Up Email After a Customer Requests More Time
Subject: Following Up as Discussed
Hi Jessica,
I hope you’ve been well.
When we last spoke, you mentioned that you needed another two weeks to review the quotation for your company’s security system upgrade.
I wanted to follow up as agreed and see whether you’re ready to discuss the next steps.
The original proposal includes the camera installation, recording equipment, and system configuration.
If your requirements have changed since our last conversation, I can revise the quotation accordingly.
There’s no pressure to make a decision before you’re ready. I simply wanted to check in at the time we discussed.
Looking forward to your update.
Best regards,
Peter
17. Follow-Up Email Addressing Delivery Concerns
Subject: Update on Delivery for Your Quotation
Hi Susan,
I hope you’re having a good day.
I wanted to follow up on the office supplies quote and address the delivery timeline you asked about.
I’ve confirmed with our logistics team that the requested items can be delivered within five business days after order confirmation, provided the products remain in stock.
The quotation includes delivery to your main office, with no separate transportation charge.
If you need some items sooner, I can also check whether a partial delivery would be possible.
Please let me know whether this arrangement works for your schedule.
I’d be happy to help you finalize the purchase.
Kind regards,
Brandon
18. Follow-Up Email After Sending a Quote to Multiple Decision Makers
Subject: Following Up on the Team’s Quotation Review
Hi Caroline,
I hope you and your team are doing well.
I wanted to check on the proposal I shared with you, Michael, and Stephanie for the employee training program.
The quotation covers three training sessions, course materials, and a follow-up assessment for 25 employees.
I understand that everyone may want to review different parts of the proposal before making a decision.
If it would help, I’m available for a brief meeting to answer questions from the group.
I can also provide a separate breakdown of the training costs and session dates.
Please let me know whether your team has reached a decision or needs further information.
Best wishes,
Grace
19. Final Follow-Up Email Before Closing the Conversation
Subject: Final Check-In Regarding Your Quote
Hi Anthony,
I hope everything is going well.
I’ve reached out a couple of times regarding the quotation for your office network upgrade, but I haven’t heard back.
I understand that priorities change, and the project may no longer be something you’re planning to pursue right now.
Rather than continue filling your inbox with follow-ups, I’ll close the current inquiry for the time being.
If you’d like to revisit the proposal later, you’re always welcome to get in touch. I’ll be happy to review the requirements and provide updated pricing if needed.
Thank you again for considering our services.
Best regards,
Patrick
20. Warm Follow-Up Email to Reconnect With an Interested Customer
Subject: Still Interested in Moving Forward?
Hi Megan,
I hope you’ve been doing well.
It’s been a little while since we discussed the custom packaging quote for your new product line.
I enjoyed hearing about your plans, especially your preference for simple packaging with recyclable materials.
I wanted to check whether the project is still moving forward and whether there’s anything I can do to help.
If you’re ready to continue, I can review the original quotation and confirm the latest production schedule.
And if your plans have changed, I’d be happy to adjust the quantities or packaging specifications.
Either way, I’d love to hear how things are progressing.
Warm regards,
Alex
Wrapping Up
A sales quote follow-up works best when it feels like a helpful conversation rather than another demand for an answer. Whether you’re checking on an unanswered proposal, offering a revised price, or following up after a meeting, your message should make it easy for the customer to respond.
Choose the email that best fits your situation, adjust the details to match your quote, and keep the tone natural. A short, thoughtful message sent at the right time can make a real difference in keeping a potential sale moving forward.